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A Government Inspection Reveals Serious Failings at Northwick Park Hospital Maternity Unit

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A Government Inspection Reveals Serious Failings at Northwick Park Hospital Maternity Unit: Ealing Mothers Victims of Inadequate Service

Since Ealing Hospital Maternity Birthing Unit closed down at the end of June 2015, mums to be in Ealing have had nowhere to go to in Ealing to have their babies. Some have chosen Northwick Park Hospital Maternity Unit in Harrow.

In October/November 2015 the Government’s Care Quality Commission (CQC) carried out an inspection on Northwick Park Hospital. Incredibly it took seven months before the CQC report was published at www.cqc.org.uk. The report contains much criticism generally about hospital services and specifically about the maternity services. These hospital maternity services criticisms are summarised below:

Requiring Improvement:

+ Safety arrangements

+ Early Pregnancy Unit cleanliness

+ Medicines sometimes in unlocked cabinets and sometimes stored at the wrong temperature

+ Fetal Heart Rate checks

+ Low Midwife staffing levels

+ Minimum standards of consultant presence per week not met

+ Shortage of Health Visitors

+ Too many non-elective Caesareans

+ No consent, Mental Capacity Act and Deprivation of Liberty training

+ No documented birth plans

+ Delays in Caesareans, induction of Labour and in Discharge

+ Poor maternity and gynaecology governance.

 

Before the closure of Ealing Hospital Maternity Unit the NHS Ealing Clinical Commissioning Group (ECCG) stated ‘….it has been able to improve maternity care for mothers across North West London’. For many new mums in both Ealing and Harrow this statement has been shown to be patently untrue.

The CQC criticised the standard of cleanliness in the whole hospital. There was savage criticism of the London North West Healthcare NHS Trust – the legal entity running Northwick Park Hospital. CQC stated that the Trust had failed to communicate its strategy and vision, it had failed to communicate with staff and it had failed to support staff and make them feel valued.

A bad day for Ealing Children

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Ealing Save Our NHS organised an angry protest outside the hospital on the day they closed the Charlie Chaplin Children’s Ward.
The protest was covered on ITV’s news at 6.00 and was supported campaigns from Lewisham and Hammersmith as well as Ealing.  Paediatric Consultant Tony O’Sullivan, local MP Virendra Sharma and many others turned up on a working day to show their feelings.
Excluding children from A&E is as disgusting as it gets….
Now we want political parties to commit themselves to reversing these cuts and to defending Ealing A&E.
Reports on our protest are here in the Evening Standard and Get West London

Ealing Save our NHS Childrens Ward Closes, We Need A Hospital from Ealing Save Our NHS on Vimeo.

Ealing Save our NHS Childrens Ward Closes, Bring Services Back from Ealing Save Our NHS on Vimeo.

Ealing Save our NHS Childrens Ward Closes, Fight Goes On from Ealing Save Our NHS on Vimeo.

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NHS North West London CCGs Spent £5.1 Million on Management Consultants in FY 2015/16

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£5,188,001 was spent by the eight NHS NW London Clinical Commissioning Groups on management consultants from June 2015 to March 2016. These contracts concerned work for the 2012 ‘Shaping a Healthier Future’ (SaHF) project and the Sustainability and Transformation Plan (STP). Over £1.8 million alone was paid to McKinsey and Company.

SaHF is a 2012 NHS NW London strategy to cut costs. Two full hospital A&Es, a children’s hospital A&E and a hospital Maternity unit have already been closed, but no financial savings have been announced. SPT is a national cost cutting scheme whereby Local Authorities, NHS Trusts and NHS Clinical Commissioning Groups ( CCGs) try to thrash out regional five year plans for delivering less expensive healthcare and social care services. In NW London the goal is to save £1.3 billion by 2020/21.   

The fact that one of the STP contracts was signed in August 2015 leads me to believe that the STP project was up and running secretly for months before it was announced to the public just before Christmas 2015.

It defies belief that the CCGs are still paying consultants to write/rewrite SaHF business cases for the SaHF which was conceived four years ago. But sure enough, six consultancies were paid over £1.8 million to work on these business cases in 2015/16.

If you thought that NHS England had put a cap on the size of individual management consultancy contracts – think again. In December 2015, for example, Deloittes was awarded a £585,000 SaHF business case support contract.

Presumably the hundreds of staff employed by the CCGs are deemed not competent to carry out this work. But surely public money would have been better spent last year and in the last three years if the NHS had hired bright people onto its payroll to do this work. At £80,000 per year (salary plus overheads) it would have cost £3.2 million to have 10 people on board for four years to do this work. Instead the NHS NW London management consultants’ bill for 2013 to 2016 was over £38 million. Truly scandalous.

Reactions to the Care Quality Commission Report into Local NHS Trust

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The new Care Quality Commission report for the London North West Healthcare NHS Trust is out.

Link to the report

Eve Turner, Secretary of Ealing Save Our NHS, said “This report covers two A&E hospitals – Ealing and Northwick Park and strongly highlights the need for improvements, not cuts.  We now want the Trust authorities to drop their ongoing plans to downgrade and effectively close Ealing A&E. 
In fact the report praises Ealing Hospital in several areas and it’s no surprise that since Ealing Maternity was closed, the remaining maternity services in the Trust are found to “require improvement”. 
greenford3Eric Leach, a researcher and campaigner for Ealing Save Our NHS, added:  ‘It’s sad that overall ‘Requires Improvement’ is a common theme. However we do note that CQC states that Northwick Park Hospital (NPH) requires more improvement than Ealing Hospital (EH).
In fact it is only NPH which attracts red flags – for unsafe surgery and ineffective medical care. Ironic that the NHS still wants to downgrade EH from a Major Hospital to a Local Hospital whilst retaining Major Hospital status for NPH.
Finally we have just discovered that NHS NW London ended its financial year at the end of March 2016 with a £72 million surplus. What a pity this money was not spent by Ealing CCG on improvements at both major hospitals.’

NHS Campaigns respond to Transforming Services Together

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500 Acute NHS Beds To Be Axed in North West London Over the Next Four Years – June 2016

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Issue: 37

June 2016

 

This occasional newsletter is researched, written and edited by a group of concerned residents in Ealing, West London who want to preserve our NHS. We view the wholesale engagement of private, for-profit healthcare service suppliers as unnecessary, profligate and dangerous. Process improvement is what is needed in our NHS – not revolution.

 

500 Acute NHS Beds To Be Axed in North West London Over the Next Four Years

It took an article in the 10 May 2016 issue of the ‘Evening Standard’ to inform us all about the projected butchering of our local hospitals. The so called debt of £1 billion in NHS NW London is apparently to be dealt with by axing 500 Acute beds in our local hospitals by 2020. The beds to be lost would have been for use by both the physically and the mentally ill.

 

The trio who told the newspaper are the bosses of the NHS Ealing Clinical Commissioning Group, Brent Council and the NHS Imperial Healthcare Trust.

 

Digging deeper into this bombshell we find that the figures came from the draft  NHS NW London Sustainability and Transformation Plan (STP). This draft STP has been hatched in secret by representatives of 31 public bodies including eight NHS CCGs, eight Local Authorities and all the NW London NHS Trusts. The failing 2012 cost cutting ‘Shaping a Healthier Future’ (SaHF) programme does not get any mention whatsoever. Obviously SaHF as a cost cutting vehicle has now been replaced by STP.

 

The body which created this STP calls itself the NWL Strategic Planning Group (SPG). The SPG has no statutory authority and is not the creation of any Act of Parliament. No public consultation was carried out on the STP or the SPG. I can’t find any evidence of SPG meeting minutes or the draft STP. You might have thought that these documents might exist on the Ealing CCG web site, the Ealing Council web site or the web site of the ‘North West London Collaboration of Clinical Commissioning Groups’,  but you would be wrong.

 

Of course the ‘Evening Standard’ quotes some anonymous NHS spokesperson shoveling out the usual claptrap about not axing beds before alternative services are in place. Well, this never happened when Acute beds were axed from Central Middlesex and Hammersmith Hospitals in September 2014. And I don’t expect it will happen with the new ‘Axe 500 beds’ project.

 

Are Clinicians the Best People to Make Decisions That Could Put in Danger  the Lives and Health of Our Children?

On 25 April 2016 eight senior NW London Paediatricians wrote a letter in support of closing Ealing Hospital’s Acute care for children. On 18 May 2016 Ealing CCG duly endorsed the experts’ view and confirmed closure of all Acute services for children at Ealing Hospital on 30 June 2016.

 

The first glaring omission in the experts’ letter is the complete lack of any reference to caring for mentally ill children. So much for the parity of esteem for physical and mental health. This unforgivable slight on emergency care for seriously mentally ill children almost invalidates the letter completely. A second glaring omission is that the authors don’t even have the guts to explicitly endorse the closure of A&E facilities for children at Ealing Hospital.

 

No doubt senior clinicians endorsed or even mandated the closure of the A&E units at Central Middlesex and Hammersmith Hospitals in September 2014. These closures led to an immediate, unprecedented and massive drop in A&E performance across the whole of north west London. And even now, some 18 months since the A&E closures, the A&E waiting times at Charing Cross and St Mary’s Hospitals are amongst the worst in England.

 

The reality of better clinical care for children in Ealing is rapid access to appropriate physical and mental health competencies for seriously ill children. 4,500 seriously ill children are brought to Ealing Hospital A&E each year. Last year 4,185 of these arrived in the arms of a parent, carer or loved one and not by ambulance. Under the new July 2016 regime these sick children will be triaged by the Urgent Care Centre at Ealing Hospital and then subject to an up to one hour wait for Patient Transport Services (PTS) to take them to a remote hospital A&E outside Ealing. The other option being proposed is the Children’s Acute Transport Service (CATS). CATS median response time is 75 minutes. Only when the child reaches this out of borough hospital will the possibility of expert treatment become a reality. It’s not clear how the parent/carer/loved one will get to the remote hospital, especially if it’s 4am for example. None of this is clear in the letter from the senior medics or any NHS patient literature in print or in draft.

 

No doubt the senior medics who admit to designing these new children’s Acute services  and who signed the letter are experts in their fields and have impeccable motives. However do we as a society allow nuclear scientists to push the nuclear weapon button? To use another analogy – from my own career – when you are designing a computer system you start off with discovering the users’ requirements. The users’ requirements in this case are quite clear. The 68,000 Ealing children and their parents/carers/loved ones require a complete children’s care service in Ealing providing 24 hour A&E, in-patient beds and specialist Peadiatric and mental health services. The obvious location for this across the 21 square miles of the borough is within the existing facility at Ealing Hospital in Southall.

 

Dr Anne Davies, Dr Michele Cruwys, Dr John Hutchins, Dr Hermione Lyall, Dr Kingi Aminu, Kay Larkin, Katrina Warkcup and Nathan Askew – I do hope all your service design efforts for our local children work out well. I do realise it would have been very difficult for you all to say explicitly ‘…we had to save money and what we’ve come up with is the least worst option’. However you didn’t. No doubt you might have gained citizens’ respect if you had said that. If children’s Acute services for Ealing children take a turn for the worse at least we’ll know at whose doors to lay the blame.

 

‘A Hospital is Not Always the Best Place to Treat People’

We have heard and read this somewhat asinine assertion a number of times emanating from some anonymous NHS spokesperson. In response to this a few questions come to mind. They include:

 

+ So what?

+ What has it to do with the number of hospital beds we need?

+ Is the statement in actual fact a gutless replacement statement for ‘hospital beds are very expensive and we have to close 100s/1,000s of them because the Government refuses to pay for them’?

 

Allied to the ‘not always the best place’ assertion is another claim that hospital beds can be replaced by out-of-hospital treatment at home or close to home in the community. However there is little or no evidence that this out-of-hospital approach provides significant cost savings. For example the 2012 ‘Shaping a Healthier Future’ (SaHF) programme has apparently been implementing this bed loss/out-of-hospital replacement approach for over three years in NW London. However the SaHF mavens have yet to claim anywhere, anytime that there have been any resultant cost savings.

 

With people living longer more elderly people will need treatment/care/surgery that only hospitals can provide.

 

The number of people in England detained under the 1983 Mental Health Act is rising. It has risen by 30% over 10 years. 58,400 Sectioned patients needed hospital beds in 2014/15 – up 10% on 2013/14.

 

Government figures in September 2015 stated that 68,560 households in England were living in bed and breakfast, hostels, refuges, supported lodgings and self-contained annexes. The number of families with children in bed and breakfast accommodation has risen by 45% in just one year. Secondary/hospital-type care and treatment for all these people is impossible ‘at home’.

 

The number of care home beds declined by 1,500 in the year ending September 2015.

 

Ealing Council’s 2012 plans for building new homes will add 12,407 new homes and 30,000 new residents in Ealing by 2026. Residential development at one site alone in Southall will house some 9,000 new residents.

 

In conclusion, England lags behind many countries in the number of hospital beds per head of population. Locally the population continues to grow. The number of people requiring hospital beds is rising. The number of care home beds is declining and this will do nothing to reduce bed blocking levels in hospitals. There is no convincing evidence that there are any significant cost savings achieved by replacing hospital care with home care or care in the community (whatever that might be).

 

‘Home is Not Always the Best Place to Treat People.’

 

Exploring NHS Myths

+  Priority of esteem for the physically ill and the mentally ill.

NOT  TRUE

13% of the NHS annual national budget is spent on mental health treatment. Mental health needs make up 28% of the NHS burden of illness.

 

+  There are increased attendance levels at hospital A&Es.

NOT  TRUE

NHS figure show that nationally in the 119 week up to 31 July 2015 all hospital A&E attendance levels variously varied from the median by 13.5% below to 7.1% above.

 

+  The best way to measure A&E performance is to lump together all A&E patient treatment performance data and Urgent Care Centre treatment performance data.

NOT  TRUE

 

Of greatest interest and relevance to all of us is the treatment of those who are rushed to hospital with serious injuries or illnesses. The NHS labels these patients as A&E Type1s.

In north west London although Type1 attendance levels have remained the same for over three years, rapid treatment has been elusive. Waiting times for Type1s extended dramatically immediately following the closure of two A&Es in September 2014. It has never really improved since then. In January 2016 attempts to treat  95% of Type1s within four hours (the national target) failed miserably. At Hillingdon, Northwick Park and Charing Cross hospital A&E Type1 performance was below 70%.

 

Colin Standfield of Save Our Hospitals digs out this Type1 data which is collected but not trumpeted by the NHS. What the NHS trumpets is treatment performance figures for A&E Type1, Type2, Type3 and Urgent Care Centre patients – all lumped together. The implication is that the NHS has the same interest in how fast patients with indigestion are treated as it has with patients with life threatening injuries or illnesses. However a cynic or realist might observe that NHS bosses just don’t want us all to know how it is failing the seriously ill in the provision of hospital A&E services.

 

Letter to Ealing CCG GP board members

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This letter was sent to all the Doctors sitting on the Ealing Clinical Commissioning Group (CCG) board. They all appeared to have agreed to close Maternity & the Children’s ward as well as accepting that there will be no paediatrically trained staff in the Urgent Care Centre (UCC) or A&E at Ealing hospital. A Rapid Access Clinic has been set up but this is only available to GPs not the staff of either the UCC or A&E.

1.6.2016.

Dear Dr.

 

I am writing to you as you are on the Ealing CCG representing our profession as well as determining the Health services available to the Ealing community.

The Ealing CCG voted last year to close the maternity department of Ealing Hospital unanimously. I assume therefore you agreed with the received wisdom that as 24 hour in patient consultant cover was not available, the care was therefore not safe. This was the reason given for closing the department. Dr Parmar said that this was evidence based. The evidence was not available as no unit in England had at that time 24 hour cover.

Birmingham tested this employing additional consultants at a cost of ¾ of a £ million and found after one year there was no change in outcome. A further review published in the BMJ (copy enclosed) came to the same conclusion. The out of Borough hospital maternity units do not provide 168 hour Consultant in patient cover and on evidence & the shortage of funds employing the extra staff will not contribute to Shaping a Healthier Future and is a waste of money

Although the Independent Healthcare Commission lead by Michael Mansfield QC recommended the reopening the Ealing Hospital maternity department, this is no longer a possibility because the real reason for closing maternity was to save money.

You are about to close the in patient paediatric beds. Children admitted to the out of Borough Hospitals will be given a choice for their follow up. Most will probably wish to have continuity of care thus reducing slowly out patient numbers at Ealing.

In summary you are strangling Ealing hospital by degrees in order to close it as outlined in the original consultation document, ‘Shaping a Healthier Future’.

You are all working GPs do you really think that the Ealing community will receive a better NHS as a result of your past unanimous actions? May I suggest you vote to postpone the closure of the IP paediatric beds at Ealing Hospital?

 

Yours sincerely,

Clara Lowy MD, MSc, FRCP

Children’s Health Cuts – A Bridge Too Far

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Arthur Breens wrote  this letter that was published in the Ealing Gazette on 27/05/2016.

Well done the Gazette for reporting last week’s meeting at which NHS managers decided to close the children’s ward and children’s A&E at Ealing Hospital on 30 June 2016. Minor injuries only will be treated at the Urgent Care Centre. A&E child specialist staff will work at other sites.

The story around Samantha Phelps Schmidt (same issue) confirmed the doubts from the floor expressed by Ealing Healthwatch and Ealing Save Our NHS. Otherwise this meeting was tightly orchestrated by the chair and these 50 NHS managers (Ealing Clinical Commissioning Group) looked both uncomfortable and sheep-like.

Don’t trust this organisation to honestly and publicly monitor its own performance. Its level of self-interest and self-importance is high and its record poor. Remember it took a TV documentary to expose the inadequate monitoring of Ealing’s Urgent Care Centre by the CCG. The poor performance of A&E in our wider area after the closure of A&E s at Hammersmith and Central Middlesex has been well documented by Mansfield and a Hanwell resident but denied and spun by the chair of this group.

If whistleblowers still face problems in the NHS then we must demand rigorous independent performance monitoring of these major changes to Ealing children’s services and the promise to reverse these “bridge too far” cuts if required.  

 

Arthur Breens

 

Parents reactions at the news of the closure of the Children’s Ward at Ealing Hospital

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Watch the video to hear reactions from local parents in Greenford, outside Ealing CCG’s meeting where it was decided to close the Charlie Chaplin Children’s Ward at Ealing Hospital.

Ealing Save Our NHS Childrens Ward Closes

 

“It would be difficult for people like us who live locally and if they centralised everything to another hospital it would cause big havoc”

“She was born in Ealing Hospital, brilliant service, my midwives are absolutely brilliant and it is such a shame it is not there anymore”

“Why are they closing it anyway?”

We might have to travel a long time to Northwick Park, plus parking…”

“I think it’s disgusting as well”

 

“Don’t close our Children’s Ward!”

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Around 80 angry protesters gathered outside Greenford Town Hall as the Ealing CCG decided to close the Charlie Chaplin Children’s Ward which means that children will no longer be accepted at Ealing A&E. You can read here what the consequences of the closure will be for sick or injured children in Ealing, according to an experienced Consultant Paediatrician.

The crowd was addressed by Greenford councillor Aysha Raza and newly re-elected GLA member Onkar Sahota as well as health campaigners.

[dropshadowbox align=”none” effect=”curled” width=”auto” height=”” background_color=”#f5d387″ border_width=”1″ border_color=”#dddddd” ]If you oppose the closure but were unable to join our protest, you can still write to your GP and/or local councilloers. You will find template letters here. [/dropshadowbox]

Below downloadable photos of the protest.

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